You’re Being Watched
Saturday I went to get a hair cut. If you are following me on twitter, you already know the story. Halfway through, an employee walks in (late, I was told) and she had an angry look on her face. She walked past all of the people and her co-workers and said nothing. I remarked “it looks like someone is in a bad mood”. Moments later, she looked more angry as she motioned for the next person to come sit down for a cut. She said nothing, and as I left, the scowl on her face was making its mark on the mother of the child who was getting his hair cut. Everyone else who could see her face in all the mirrors. Moments later, I called her boss to let him know he had an employee un-selling his customers. This has never been acceptable, but today, it is harder to get away with it. Cell phones, BlackBerry e-mail, texting, twitter, and blogs make it harder for the de-motivators to do their job. Get your game on this week and remember, you are on the new Candid Camera!
